Tier.Net

What Tier.Net is

Tier.Net describes itself as a provider of shared, reseller, VPS, cloud, dedicated and colocation hosting for businesses of all sizes, with customers in many countries. Its home page says the business was formed in the early 1990s and that its management team has more than 30 years of industry experience. The about page traces a history that began as a community portal for the Binghamton, New York area, and it says the company was acquired in 2013 by Tier.Net Technologies, LLC. The support center is in Florida, and the sales and administrative offices are in Binghamton. For a site operator the relevant lines are the US dedicated servers, colocation and the reseller programs.

What it sells an operator

The home page and the web hosting page advertise shared hosting from $3.49 /month as of October 2026, and the plan table offers billing periods from monthly to 3 years. The plans list unmetered storage and bandwidth, unlimited subdomains, parked and add-on domains, unlimited email over POP, IMAP and SMTP, and a 99.99% uptime SLA. They include Apache or LiteSpeed with PHP and MySQL, selectors for Node.js and Python, Java and Ruby on Rails, Redis or Memcached, and unlimited FTP, SFTP and SSH access. The page also carries a 30 day money back guarantee.

The reseller hosting page sells cPanel and WHM accounts. As of October 2026 the Basic Tier R1 plan is listed at $19.95 /month with 60GB of SSD on RAID 10, 1.5TB per month at 1Gbps and 60 cPanel accounts. The page says WHMCS billing software comes with the reseller packages, along with Cloudflare support and a 99.99% uptime SLA.

A separate reseller program page describes a custom-branded storefront, automated billing through WHMCS with PayPal and Stripe as an optional add-on service, and the right to set your own prices. The discounts are tiered by program level. The menus also list a shared hosting reseller program and a white label reseller program, which the home page pitches to web developers, IT professionals and resellers.

VPS plans are fully managed and run on the SolusVM control panel, from $7.49 /month as of October 2026. Dedicated servers start at $49.95 /month, and the dedicated page lists configurations with up to 128 cores, 50TB of bandwidth at 10GigE, and locations in Ashburn, Bend, Binghamton, Charlotte, Dallas and New York. Each dedicated plan is listed with free DDoS protection, 24/7/365 support, 3 IPv4 addresses and a /64 IPv6 block. A custom build service handles hardware from any manufacturer, and a lease-to-own option is offered.

Colocation covers single 1U units, half racks, full racks and private cabinets across 6 premium US datacenters. A single 1U private cabinet is listed at $50.00 /month in Dallas in October 2026. The colocation page says private half and full racks are priced on a 3 year contract, and remote hands are sold by the hour or at a discounted contract rate. The page lists a 99.99% uptime SLA and 24/7/365 remote hands support.

Managed services cover external server management, consulting and DDoS mitigation. The initial services include security hardening, PHP hardening, a vulnerability assessment and firewall setup for a one-time fee, and the monthly management list covers ticket support, proactive monitoring, kernel and control panel upgrades and hacked server recovery. The page says DNS-based DDoS proxy services and more advanced hosted options can be provisioned for any client, including one that hosts elsewhere.

The terms that decide the choice

The adult question comes first for an operator. The terms of service say the company allows adult content and generally leaves client sites uncensored, while reserving the right to refuse service to anyone, and that material it judges excessively obscene or violent, threatening or illegal may be removed or disabled with or without notice. On shared and reseller servers the list of unacceptable material includes topsites, proxy scripts, warez and image hosting scripts, which rules out an image-hosting site on those plans; the VPS, dedicated and colocation list is shorter. The terms also say any site found to host child pornography, or to link to it, is suspended immediately without notice. The company may cancel, suspend or restrict an account for a breach of its terms or policies, with or without notice. The terms also reserve the right to suspend an account that passes its allocated amount until the start of the next allocation, which is worth reading next to the unmetered claims on the shared plans.

Refund windows are set by product. As of October 2026 shared hosting and reseller accounts carry a 30 day money back guarantee, and VPS plans carry 7 days. Dedicated servers with a monthly fee of $200 or less carry a 1 day guarantee, and dedicated servers above $200 a month are excluded. Days are 24-hour periods that start at service activation. The home page adds that the guarantee is not available at all locations and points to the terms for conditions.

Billing is recurring. Services renew automatically until the customer cancels by the method the terms set out, the company may grant a grace period at its discretion, and it may bill the credit card or billing information on file. The terms make the customer responsible for blockchain network and gas fees on cryptocurrency payments, and they require any underpayment caused by network fee deductions to be cleared before service is provisioned or renewed. The product pages do not list other payment methods for direct customers.

Backups are the customer's responsibility. The terms say the company may back up shared, reseller and VPS accounts, but that these backups are not a substitute for the customer's own off-site copies. Dedicated servers are not backed up at all, and the terms advise a full backup before any hardware change, such as adding RAM or storage.

Uptime credits are discretionary. A pro-rated credit is available if a VPS, dedicated or colocation server falls below the 99.99% guarantee, but approval rests with the company, which does not accept third-party monitoring reports as justification. Uptime is measured from the operating system and the Apache web server, and a credit request is made through a billing ticket.

On copyright, the terms say it is the company's policy to respond appropriately and promptly to notices of alleged copyright infringement that comply with the DMCA. Notices are accepted only by email or by mail to Tier.Net Technologies, LLC in Binghamton, and the company may remove material even on a notice that does not fully comply. It may pass the notice to the customer, who can send a counter-notification; after a proper one, the company may restore the material. Repeat infringers can lose access in appropriate circumstances. Abuse email has to be answered within 24 hours or the services may be suspended or terminated, and the company says abuse issues get a response within 48 hours through a ticket or email. Citing Section 230 of the Communications Decency Act, the terms say the company does not remove allegedly defamatory material, and they apply Florida and US law. The report abuse page gives a form and an email route for reports.

Getting started and support

Dedicated servers can be built online from a configurator with filters for CPU, location and billing period, or ordered as preconfigured turbo deploy servers. The pages say the company offers a free expert migration, in which a data migration specialist coordinates the transfer of data with no downtime. Customers can open a ticket or use live chat, and the company says support is available 24/7/365 with rapid response.

Reseller accounts are supported by the company's own team, which handles technical issues and customer inquiries under the reseller's brand as part of the optional add-on services. The reseller program lists the discounts, quick server setup, full record and report access and control panel management as part of the package. Colocation customers can use remote hands for on-site work.

Company and track record

The company describes itself as a hosting business with long roots in New York, a management team with more than 30 years of experience, and a network built on redundant Cisco ASR routers and Nexus switches with 100Gbps+ port speeds available. The about page says the company was purchased in 2001 by an online restaurant guide and handed shortly afterward to Tier Internet Services, Inc., with much of the current management team having owned or worked at the company at that time. The home page names a partnership with cPanel and WHM, and it carries testimonials from game server and hosting businesses that run large deployments.

Who it suits

Tier.Net fits a site operator that needs US dedicated servers or colocation in several well-connected datacenters, with DDoS protection included on dedicated plans and a 24/7 support desk. It also fits a hosting business that wants to resell cPanel accounts under its own brand with WHMCS billing, or an operator that needs a server built to a custom specification.

The caveats sit in the terms. The company allows adult content but keeps the right to refuse service to anyone and to remove what it judges excessively obscene. Dedicated servers are not backed up, the uptime credit is at the company's discretion, the larger dedicated plans fall outside the money back guarantee, private half and full racks are priced on a 3 year contract, and the 24-hour abuse reply rule asks for an attentive operator. All datacenters are in the United States.

The strongest part of the offer is the set of published numbers that an operator can plan around: 6 US datacenters, a 99.99% SLA on the web, reseller and colocation pages, DDoS protection included on dedicated plans and a refund schedule set out in plain terms.