Reflected Networks

What Reflected Networks is

Reflected Networks is a managed hosting company. Its home page describes it as a host for businesses large and small, and its pages list managed hosting, cloud storage, a global CDN and custom solutions. The DMCA page names the operator as Reflected Networks, LLC, while the opening paragraph of the acceptable use policy names Reflected Networks, Inc. The company was founded in 2001 and lists 4 data centers, in Chicago, New York, Waltham and Amsterdam. For a site operator the relevant offer is managed dedicated hosting with video delivery and storage, rather than a shared plan.

What it sells an operator

Managed hosting covers dedicated servers, managed databases, load balancing, managed storage and managed backups. The dedicated server page lists Linux and Solaris, with MySQL, PostgreSQL, Apache, Nginx and Varnish among the stacks it supports, and it says customers can run open source, proprietary or in-house applications. The database service includes MySQL installation review, proactive monitoring, replication and clustering planning, and backup and restore management. The load balancing service is built on software running on standard hardware and is customized for failover and traffic balancing.

The custom solutions page adds server clustering, video streaming, managed security and site optimization. Video streaming is described as supporting HTTP, HLS, HDS, DASH and RTMP delivery. The managed security list includes a custom firewall design, intrusion detection, secure VPN access, customized OS patching and 24x7 monitoring and support. Site optimization covers site analysis, acceleration, query analysis and SEO analysis.

Cloud storage is sold by the gigabyte with no start-up cost, and the customer pays only for what it uses. The price table is volume-based in three bands, up to 10 TB, 10 to 99 TB and 99+ TB, with the per-gigabyte rate falling as the volume rises, and a separate, higher row for storage replicated across 2 data centers. In October 2026 the table lists 1 data center storage from $.09/GB down to $.06/GB, and 2 data center storage from $.15/GB down to $.11/GB. The storage runs on Isilon back-end hardware in Chicago and Amsterdam, and the page says files can be placed in the United States, Europe or both.

The global CDN is described as more than 25 localized points of presence across the Americas, Europe, Africa and Asia. The company says the CDN is integrated with its cloud storage, and the storage page calls origin server traffic from storage to the CDN direct and free. The CDN page also says a top media company tested the system, and it describes a custom portal or API with bandwidth graphs per location.

The terms that decide the choice

The acceptable use policy is the document an operator will need most. It prohibits unlawful use, infringing content and use that harms the network. It bans child sexual abuse material, which the company says it reports to the National Center for Missing and Exploited Children, bans intimate images shared without the consent of the person shown, and bars promoting or facilitating human trafficking, citing FOSTA and SESTA. The AUP singles out adult sites in one place: customers operating adult-oriented user generated content sites are encouraged to implement the company's Content Moderation Best Practices, and all customers are expected to observe the Voluntary Principles to Counter Online Child Exploitation and Abuse published by the Five Country Ministerial. An operator with an adult site should ask in writing what is accepted before signing.

The policy is strict on enforcement. The company may remove content, suspend or terminate a customer's services in whole or in part, with or without notice. It may give notice and a chance to cure a violation, but it is not obliged to do so. Customers are responsible for their own users, and those who run upload services must give the company the information it requests about end-user complaints. The policy also says that no service credit is available for an outage caused by an AUP violation, which matters for any site that has an incident.

The DMCA page sets out a notice and takedown process run through a designated agent. The agent is an attorney at a private law firm in Florida, and the page says the agent accepts only copyright notices and will not handle other inquiries. Counter-notices go to the designated agent, and the company then passes them to the claimant. Material can be restored 10 to 14 business days after a valid counter-notice unless the claimant files a court action. The page says the company terminates the accounts of repeat copyright infringers when appropriate. Customer service, payment and cancellation questions must go to the company, not to the agent.

The AI acceptable use rider, which covers AI systems and third-party agents connected to the services, bars using an AI system to produce illegal imagery of minors and to impersonate or clone a real person's voice, image or likeness. It makes the customer answerable for what an AI agent does through its account, including actions a customer did not intend, and it asks customers to limit the access they grant such agents.

A separate takedown policy under the TAKE IT DOWN Act, effective January 23, 2026, covers customers that run a forum for user-generated content. Removal requests for intimate images published without the consent of the person shown go in writing to the company's legal address, with a signature, the URLs and other details to locate the content, a good-faith statement under penalty of perjury and full contact details; the company forwards them to the customer. The customer is expected to acknowledge the request, assess it, remove valid content no later than 48 hours after receiving the request, make reasonable efforts to remove known identical copies (the policy mentions hash matching) and tell the complainant once it is done. For an adult user-generated content site, that is the clearest statement of what the host expects.

The subpoena policy, run from Waltham, Massachusetts, says the company notifies the customer of a valid subpoena unless barred from doing so and, outside urgent cases, gives the customer 10 business days to move to quash before it complies. As of October 2026 civil requesters pay $75 per hour for research plus actual mailing and copying costs, and the company may charge the customer those fees where a requesting agency does not pay them. It does not retain customer emails or chat logs in the ordinary course and deletes a customer's stored data once services end.

The pages show no prices for dedicated servers, managed hosting or custom solutions, which are sold by quote.

Getting started and support

Custom solutions begin with a conversation, and the company says it will analyze the current setup, design the platform and migrate existing services to its infrastructure. For cloud storage the page says the process is signing up and uploading files, or asking the company to move the needed files over. Support is described as 24x7 monitoring and support for managed security customers and as a direct team of database and systems administrators for the database service, and existing customers reach the service through a client login.

Company and track record

The company page describes a business built largely through word of mouth, starting with a few clients and growing from there. It says it has been operating since 2001, that its team has worked through attacks and hardware failures around the clock, and that it runs its services on a motto it calls Whatever It Takes. Its locations are given as Chicago, New York, Waltham and Amsterdam, and the home page mentions a footprint that spans New York, Vancouver and Amsterdam. These pages name no executive team and no certifications, and give no customer list beyond the general reference to large sites.

Who it suits

Reflected Networks fits a site operator that needs managed dedicated hosting, a database team and video delivery under one provider, with storage and a CDN integrated into the same platform. It is also a fit for a site with heavy video traffic that wants origin storage and delivery from one company, with replication across the United States and Europe for backup and disaster recovery.

It is a weaker fit for an operator who wants a published price list or a shared plan. The pages publish prices only for cloud storage, and everything else is by quote. The acceptable use policy is firm about enforcement, and the adult-content position needs to be confirmed in writing. An operator should also read the DMCA and AI riders before deploying an upload or agent workflow.

The strongest point is the depth of the managed service. The company describes itself as a team that handles the operating system, the database, the load balancing and the security monitoring for a site, and it offers the storage and CDN on the same network.